Roibet Privacy Policy – Your Data Protection

Introduction

Welcome to Roibet. We are roibet.wsthe operator of this platform, and we are fully committed to protecting your privacy with complete integrity. This Privacy Policy explains in detail what information is collected when you use our platform, why it is collected, and how it is kept secure.

By registering on our platform or using our services, you are considered to have agreed to this Privacy Policy. Please read it carefully in full.

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1. What Information We Collect

Under Roibet's Privacy Policy, we collect several types of information from two main sources — information you provide directly, and information generated automatically while you use our platform.

A. Information You Provide Directly

• Identity Information: Your full name, date of birth, and national ID number (for KYC verification).
• Contact Details: Email address, mobile number, and residential address.
• Financial Information: Payment method details (bank account, bKash, Nagad, Rocket number). Full card numbers or PINs are never stored.
• Account Information: Username, password (encrypted), and security question.
• Contact Information: Messages and information you provide when contacting support.

B. Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device ID.
• Usage Information: Pages you visited, time spent, and games you played.
• Log Data: Login time, logout time, and transaction history.
• Cookies & Tracking: Session cookies and preference-storing cookies (details below).

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2. How Your Information Is Used

In accordance with Roibet's Privacy Policy, your information is used for the following purposes:

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3. How Your Information Is Shared

We do not sell your personal information. However, providing our services requires sharing limited data with certain trusted partners. This is always done in accordance with Roibet's Privacy Policy and international standards.

• Payment Gateway: Financial information required to complete transactions is shared only with licensed payment processors.
• Identity Verification Services: We work with registered and approved providers for the KYC process.
• Law Enforcement: Information may be disclosed to authorities when required by a legal order or lawful investigation.
• Technology Partners: Cloud and hosting providers that operate our platform — they are also bound by our Privacy Policy.

Important: Your information is never shared for any reason beyond those stated above. In particular, we have no arrangements with advertising companies or social media platforms.

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4. Cookie Policy

Roibet uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To save your language preference and theme settings.
• Analytics Cookies: To understand which pages are used most — without revealing any user's identity.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

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5. Data Retention Period

We retain your data only for as long as necessary. In general:

• All data is retained for as long as your account remains active.
• Even after account closure, certain data (such as transaction records) may be retained for up to 5 years due to legal obligations.
• KYC documents are retained for a period determined by regulatory requirements.
• If you withdraw consent for marketing communications, processing of that information stops immediately.

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6. Your Rights

Under Roibet's Privacy Policy, you are entitled to the following rights:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances ("Right to be Forgotten").
• Right to Restriction of Processing: You may request that we stop processing your data for specific reasons.
• Right to Portability: You can receive your information in a readable format.
• Right to Object: You can object to your information being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.

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7. Security Measures

Roibet maintains multiple layers of security to keep your information protected:

• HTTPS (TLS 1.3) protocol used across all connections.
• Passwords are stored using an industry-standard hashing algorithm (bcrypt).
• Two-factor authentication (2FA) available.
• 24/7 monitoring of servers for suspicious activity.
• Regular third-party security audits.
• Strict staff data access policies — only authorized personnel can view your information.

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8. Children's Privacy

Roibet strictly prohibits registration by anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted.

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9. Policy Changes

We may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through a platform announcement. The effective date of the updated policy will be shown at the top of this page. We recommend checking this page regularly.

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10. Contact

For any questions, concerns, or requests regarding this Roibet Privacy Policy, please get in touch with us:

• Email: support@roibet.ws
• Subject: Send with the subject line "Privacy Policy Request"
• Response Time: Within 48 business hours

Our live chat support is available 24/7. Any privacy-related concerns you raise are handled with the utmost priority.